Terms & Conditions

About MatheCord

MatheCord is a unique Discord platform dedicated to transforming the way students learn and engage with mathematics. Our community is designed as a connection point between passionate math tutors and students seeking support, making math learning more accessible and enjoyable for everyone.

At MatheCord, we believe that every learner deserves the opportunity to excel in math.

MatheCord’s Mission

At MatheCord, our mission is to create a collaborative and supportive community where students and independent math tutors connect seamlessly on Discord. We strive to empower learners by providing free access to digital math practice worksheets and fostering engaging discussions that enhance understanding and appreciation of mathematics. Through personalized guidance and community support, we aim to make math concepts accessible and enjoyable, promoting academic success and confidence in every student.

Age Requirement

The MatheCord Discord server is open to everyone seeking assistance in math. However, since tutors are independent educators and are not vetted by MatheCord, it is advised that anyone under 18 years of age be supervised by a parent or guardian while using the MatheCord server and during virtual tutoring sessions.

User Responsibility for Vetting Tutors

MatheCord does not conduct official vetting of tutors. Each user is solely responsible for researching, evaluating, and vetting any tutor they choose to engage with on the platform. MatheCord will not be held liable for any decisions made by users regarding the selection of tutors. Additionally, if the tutoring services are for your minor child, please ensure you supervise all tutoring sessions.

Limitation of Liability

MatheCord’s mission is to serve as a connection point for math tutors and students, striving to implement a safe environment for all. However, please note that MatheCord does not act as an intermediary for payment processing of tutoring services, nor does it conduct background checks on tutors. It is the responsibility of students (or parents of minor children) to research and read reviews about their chosen tutors. While MatheCord administrators will make every effort to address suspicious or fraudulent behavior, we disclaim any liability for the actions of any party involved in tutoring sessions. Users engage with tutors at their own risk.

Third-Party Links and Liability Disclaimer

The MatheCord server may contain links to third-party websites and downloads. MatheCord does not assume any liability for the content, accuracy, or security of these third-party links or downloads. Users are encouraged to exercise discretion when engaging with such content. If you encounter any suspicious links or downloads, please report them to MatheCord administrators by submitting a support ticket. Your safety is our priority.

Use of Educational Resources

All educational resources provided by MatheCord, including but not limited to digital practice worksheets (LiveWorksheets), are intended solely for educational purposes. These resources are designed to facilitate learning and enhance the educational experience.

1. Prohibition on Sale and Distribution — The educational materials may not be sold, reproduced, or distributed for commercial purposes.
2. Compliance — By accessing and using the resources provided by MatheCord, users agree to adhere to these terms. Violations may result in the revocation of access and banning from the MatheCord server.
3. Modifications — MatheCord reserves the right to update or modify these terms at any time. Continued use of the resources constitutes acceptance of any changes made to the terms.

Fraudulent Activity Policy

At MatheCord, we uphold the highest standards of integrity. We do not support any fraudulent practices by any user, whether a MatheTutor or a MatheStudent. If you encounter or suspect such behavior, please report it immediately by opening a support ticket in the server. All complaints regarding fraudulent activity will be thoroughly investigated by our administration team and handled in accordance with our policies. Your cooperation helps us maintain a fair and trustworthy environment for all users.

Subscription Plans

To implement effective marketing strategies and fund necessary software, MatheCord offers subscription plans. Purchasing a subscription plan is not a requirement unless specific roles or features are desired. All subscription plans are recurring on a weekly, monthly, or annual basis and non-refundable once payment is received. Users may downgrade or cancel their subscription plans at any time, with the change being effective at the end of the current billing period.

Student Subscription Plans

Student subscription plans do not cover the tutor service fee. Tutoring service fees are separate from the subscription plans and are paid directly to the tutors.

Changes to Subscription Plans

MatheCord reserves the right to adjust the subscription plan pricing. Users will be informed in advance of any price changes through either an email notification or an announcement made on the platform.

Subscription Cancellation and User Ban Policy

MatheCord reserves the right to cancel any user’s subscription plan and ban any user from the MatheCord server if any unethical behavior is identified. Any subscription plans canceled by MatheCord administrators are non-refundable and will take effect at the next billing cycle. We are committed to maintaining a respectful and ethical community for all users.

Automatic Charging After Free Trial

Policy on Tutor Honesty and Ethical Obligations

At MatheCord, we take the ethics of our MatheTutors very seriously. Our commitment to providing exceptional tutoring services requires that all MatheTutors honor their obligations to MatheStudents.

1. Commitment to Honesty — All MatheTutors are expected to maintain a high standard of integrity in their tutoring practices, including being truthful about their capabilities, availability, and commitment.
2. Session Cancellations — If a MatheTutor cancels a session, they must provide the MatheStudent with: a full refund of the session fee, or an offer for a makeup session at a mutually agreed-upon time.
3. Contractual Inclusion — This policy must be included in every contract between MatheTutors and MatheStudents. By purchasing a MatheTutor subscription, MatheTutors acknowledge their understanding and acceptance of these obligations.
4. Consequences of Dishonesty — MatheCord will NOT tolerate any dishonesty by MatheTutors. Failure to comply will result in cancellation of the MatheTutor’s subscription plan and a ban from the MatheCord server.

Tutor Reviews

To ensure a safe and informed experience on MatheCord, we have established a dedicated MatheTutor review channel on the server. Before selecting a tutor, it is highly advised to read the reviews provided by fellow MatheStudents to gauge the tutor’s effectiveness and teaching style. After your tutoring session, please take a moment to leave a review rating your experience. Your feedback is invaluable in helping other MatheStudents make informed decisions and fosters a supportive learning community.

Tutor Status

MatheTutors using MatheCord are not employees of MatheCord. They operate as independent contractors and are responsible for their own interactions with students.

Policy for Hosting Virtual Workshops

To request the hosting of a virtual workshop via MatheCord, MatheGuests must meet one of the following criteria:

1. Purchase a MatheTutor subscription plan.
2. If a MatheGuest does not have a MatheTutor subscription plan, they are prohibited from displaying their tutoring session booking link in their Discord profile.

This policy ensures that only subscribed members can promote their tutoring services, maintaining the integrity and quality of our community offerings.

External Communications

At MatheCord, we prioritize the safety and security of our users. MatheCord will not be held responsible for any communications or arrangements made outside of the MatheCord platform, including private messages (DMs) between tutors and students regarding tutoring services. To ensure a secure tutoring experience, we encourage all users to arrange their sessions through the MatheCord server.

MatheStudents and MatheTutors can communicate effectively through our dedicated tutor-student ticket channel. This channel serves as a safe environment for discussing tutoring needs and arrangements. Additionally, users can read and submit reviews for tutors, further promoting accountability and quality within our community.

Sessions on Alternate Platforms

MatheTutors have the right to conduct tutoring sessions on any platform of their choice. It is at the tutors’ discretion to use MatheCord’s connected learning platform, Lessonspace.

Session Recordings on Lessonspace

Tutor Profile Limitation

Each MatheTutor subscription is limited to one tutor profile only on the MatheCord server. The sharing of tutor subscriptions is strictly prohibited. The administration team will perform regular checks to ensure that each tutor’s profile information is consistent with the math topics they provide tutoring services for. Any user found violating this regulation will face immediate banning and the cancellation of their subscription plan.

Student Account Limitation

Only one student is permitted per MatheStudent subscription. Sharing a Lessonspace student account among multiple students is strictly prohibited. MatheCord reserves the right to ban any MatheStudent found violating this rule, in addition to canceling their subscription.

Student Access on Lessonspace

Students without a MatheCord student subscription plan are not permitted to have tutoring sessions on Lessonspace. All MatheStudents will have a student account on Lessonspace, so there will be no adding of students by MatheTutors on Lessonspace. MatheCord administrators will routinely monitor Lessonspace and will remove any student accounts that lack an active MatheCord student subscription.

Tutor Responsibilities

MatheTutors are responsible for managing their own student/tutor contracts, schedules, tax obligations, and payment processing. MatheCord is not involved in agreements made between tutors and students.

Tutor and Student Disputes

If a dispute arises between a MatheTutor and a MatheStudent, please open a support ticket so the admin team can properly address and investigate the situation. MatheCord does not provide insurance on payments for tutoring sessions, as all transactions are managed directly by each MatheTutor.

In cases where payment disputes occur (for instance, if a MatheTutor receives payment but does not attend the session, or if a MatheStudent fails to pay the outstanding balance after a session), we will thoroughly investigate the issue and may implement disciplinary measures, including terminating the subscription plan and banning the party responsible. MatheCord does not condone any unethical behavior under any circumstances.

Online Tutoring Connection Only

User Conduct

Users agree to utilize the MatheCord platform for lawful purposes only. Users are expected to maintain a respectful and appropriate demeanor while interacting on the MatheCord server. Prohibited activities include, but are not limited to:

• Harassment or intimidation of others
• Sharing inappropriate, offensive, or illegal content
• Engaging in fraudulent activities
• Disorderly conduct, including disruptive behavior, excessive use of offensive language, or personal attacks on other users

Disorderly Conduct Policy

Users exhibiting disorderly conduct on the MatheCord server may receive a warning or be banned from the platform at the discretion of the MatheCord administration. The administration reserves the right to assess the nature and severity of the disorderly conduct and take appropriate action, including immediate termination of access.

Affiliate Program Rules and Instructions

To ensure a positive and effective experience for all affiliates, please adhere to the following rules and guidelines:

1. Compliance with Program Policies — All affiliates must comply with the terms and conditions set forth by MatheCord. Familiarize yourself with our policies to ensure alignment with our brand values and objectives.
2. Prohibited Activities — Affiliates are prohibited from: false advertising, spam, promoting alongside inappropriate content, impersonation of MatheCord, bidding on brand terms, and cookie stuffing.
3. Disclosure of Affiliate Links — In accordance with advertising regulations, affiliates are required to include the following disclosure in all promotional content that contains affiliate links: “Some links in this post are affiliate links, and I may earn a commission if you click on the link and make a purchase.”
4. Promotional Content Guidelines — Ensure that all promotional content reflects the quality and professionalism of the MatheCord brand. Affiliates are encouraged to create original, engaging content that aligns with our mission and values.

Termination of Use

MatheCord reserves the right to terminate or suspend your access to the platform at its discretion, without prior notice, for conduct that it believes violates these Terms and Conditions or is harmful to other users or the platform.

Changes to Terms

MatheCord may modify these Terms at any time. Users will be notified of any changes via the platform or through email notifications. Continued use of the platform following such changes constitutes acceptance of the new Terms.

Governing Law

These Terms are governed by the laws of Montgomery County, Maryland. Any disputes arising from these terms will be handled in the appropriate courts of Montgomery County, Maryland.

Contact Information

For any questions regarding these Terms, please open a ticket in the Discord support ticket channel.